1) IMMEDIATELY upon receiving your package, open the package and locate the ice packs, which are likely unthawed. Take note to the position of the ice packs as they will need to be returned to the same spot. Remove the ice packs and re-freeze.
2) While the ice packs are re-freezing, store the package in a cool, dark place such as a room or closet. This will keep the butterflies calm and inactive. Keep the package away from any direct source of heat or cold.
3) Once the ice packs are re-frozen, return them to the package in the same spot in which they were shipped. It is important that the ice packs are not in direct contact with the butterflies. The ice packs help to keep the butterflies cool so that they remain in their safe, calm state of dormancy as they await release.
4) Check the ice packs frequently. Refreeze and replace as necessary until approximately 2 hours prior to the release. This time frame may depend on the type of release, e.g., individual releases or mass releases. Please refer to the specific instructions relating to your release type.
*If your package arrives during times of extreme heat, the package may be placed in the center of a refrigerator (away from the freezer portion) for 30 minutes – NO LONGER – to rapidly cool the butterflies. NEVER place the butterflies in a freezer. This will kill them.
Your butterflies have been shipped to you in individual envelopes to preserve their wing condition and to encourage them to enter a state of dormancy during shipping.
When should we transfer the butterflies?
If transferring the butterflies into a cardboard release box, you can do this the evening before if it is a morning wedding or the day of the event if it is later in the morning or afternoon. Once they are in the box, store in a cool, dark place (such as a basement or closet) until you are ready to transport them to your event.
Just prior to releasing, however, the ambient temperature should be about 70-72 degrees to warm the butterflies. Butterflies are cold-blooded so they will not fly unless the temperature is at least 65 degrees.
If you are transferring them into a net hanging cage, or a table top cage or sheer box, we recommend you do this an hour or two before the event begins to prevent wing damage. If the box is solid or covered, you may transfer them earlier. Keeping the cage or sheer box in a cool, low light condition will help keep the butterfly’s calm. When placing them outdoors, they cannot be kept in direct sunlight as they will be too active. Dappled sunshine is the best or even shade. However, try to release them in a sunny area so that they are encouraged to fly. In a display cage, flowers, ferns, and stems with leaves will help provide some shade for them if they are outdoors. The time of day will make a difference also. Later in the day, temperatures are cooler so the sunshine will not stimulate them as much.
Should a butterfly escape during the transfer process, you will need to recapture it. No problem. Despite what you’ve always been told, handling a butterfly gently will not hurt it. Butterflies are attracted to light, so the escapee will fly toward a window or other source of light in the room. Simply pick it up with the wings closed, close to its body. Alternatively, you can cup your hands around the escapee and transfer it to the box/cage.